Clients
Clients are the central focus, and we uphold a "client- first" approach. Utilizing the WITS Account Strategy (WAS), we selectively choose high-quality clients, deeply understand their needs, create client profiles, and cultivate strong, interlocked cooperative relationships. Striving to be a trustworthy, long-term partner, we stay updated with market trends to ensure a solid foundation for collaboration.
Employees
Employees are the driving force behind the company's continuous growth. We aim to create a friendly workplace, establish comprehensive training systems, and provide development opportunities, ensuring that each team member can excel in their respective areas, create personal value, and grow together with the company.
Talent
Talent development and cultivation form the cornerstone of sustainable business operations. Through collaborative projects with academia and cooperation with external training institutions, we seek diverse talent recruitment channels to build an efficient and competitive team, promoting the organization's long-term development.
Partners
In the talent ecosystem, partner relationships are crucial. Through continuous and close collaboration with suppliers, business partners, and other relevant stakeholders, we establish strong partner relationships, achieving mutual success and driving the continued growth of the value ecosystem.
WITS' Corporate Sustainability Office regularly conducts identification and analysis of significant governance, social, and environmental issues. Each unit formulates goals, assesses achievement status, and outlines future directions. Relevant outcome data, stakeholder engagement results, and recommendations from ESG discussions are compiled and reported to the Corporate Sustainability Development Committee. The committee submits an annual report to the board of directors for review and confirmation. The most recent stakeholder communication report was presented to the board on November 7, 2023.
Stakeholder | Related Issues | Communication Methods and Channels | Communication Frequency |
---|---|---|---|
Clients | Client Service Client Privacy Talent Recruitment Supplier Sustainability Management |
Business review meetings with clients. Client satisfaction surveys and responses. Client audits and feedback from questionnaires. |
Based on business needs Semi-annually Based on client requests |
Employees | Labor Relations Employee Development Human Rights Talent Retention Employee Well-being |
Employee Welfare Committee Operational Briefing Labor-Management Meetings Supervisory and Employee Training Supervisory Counseling and Communication Employee Health Care Performance Communication |
Per Quarter Irregularly Per Quarter Per Quarter Irregularly Per Year Semi-annually |
Suppliers | Supplier Sustainability Management Information Management/Client Privacy Anti-Corruption and Integrity Economic Performance |
Supplier Meetings Supplier Audits |
Once per Year Once per Year |
Government/Regulatory Authorities | Anti-Corruption and Integrity Labor Relations Regulatory Compliance |
Official Correspondence Public Information Observation Station Regulatory Briefing Sessions Advocacy Seminars/Workshops |
Irregularly Irregularly Irregularly Irregularly |
Non-Profit Organizations/Community | Social Engagement Occupational Health and Safety |
Public Welfare Activities External Communication Inbox |
Irregularly Irregularly |
Media | Economic Performance Client Privacy Anti-Corruption and Integrity Labor Relations |
Investor Relations Meeting Media Communication Meeting Press Release |
Irregularly Irregularly Irregularly |
Shareholders/Investors | Economic Performance | Company Financial Reports | Quarterly/Yearly |
Investment Institutions | Anti-Corruption and Integrity Client Service Information Management Talent Recruitment Human Rights |
Company Annual Report Corporate Briefing Shareholders' Meeting Investor Conference Public Information Observation Station Major Announcements Corporate Sustainability Report Company Website |
Yearly Irregularly Yearly Irregularly Irregularly Yearly Irregularly |